Friction Project

A spectacular achievement. Sutton and Rao show that friction is the secret source of organizational failure―and success. Full of practical advice, this book will make the world a better place. ... Continue Reading »

Friction―good and bad―is among the most important but least understood elements of an organization. Get it right, and your team will wake up happy to go to work, get it wrong, and you'll make everyone miserable and undermine their ability to scale your vision. Bob Sutton and Huggy Rao have spent the ... Continue Reading »

The idea of leaders as friction fixers is dynamite. Their job is to remove obstacles to help teams drive decisions and impact, whether that’s through eliminating friction that’s impeding progress or introducing friction to foster debate and better outcomes. Sutton’s and Rao’s insights in The ... Continue Reading »

Subtract friction and an organization will move faster, become more innovative and drive productivity gains. The Friction Project is a “how to” guide in a period of workforce transformation across sectors. ... Continue Reading »

This is the ultimate guide to diagnosing and fixing the problems in your organization. No one knows more about making work better than this pair of experts, and they’ve produced a remarkably insightful, engrossing, evidence-based, and actionable read. If every leader took the ideas in this book ... Continue Reading »